Proctor Resources


Lab Proctors supervise the CWRL rooms during open hours and provide support for classes taught in the Lab. Such duties routinely include:

  • FAQ & TROUBLESHOOTING;
  • assisting instructors with equipment and software;
  • helping students and instructors solve technical problems;
  • maintaining the lab space by checking for trash, loose papers, and lost items at the end of every class or shift, cleaning whiteboards, etc.;
  • communicating more serious problems to the Systems Analyst, Coordinator, or others by emailing support@support.cwrl.utexas.edu;
  • responding to tasks requested by staffers by logging into the OTRS System at http://support.cwrl.utexas.edu/ and checking the current tasks in the "Proctor" queue.

Lab Proctors are assigned for six hours per week, divided usually into two blocks, to the open lab (PAR 102) or classroom proctor stations (PAR 102/104a or FAC 9a). (See Schedules). Lab Proctors working the first shift (i.e., opening the classrooms at 7:45 am) are usually allowed to specify their other shift. During the first two weeks of classes in the Fall, all staffers will serve as Lab Proctors while we sort out Developer roles.

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